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CASE London Ltd – Cookie Policy

Our website uses Cookies to improve its content and ease of use. We may store information about you using cookies which are files sent by us to your computer or other access device which we can access when you visit our site at some point in the future. The cookies we use enable us to save your bag for later, track the opening of our email, track the type device used to shop, etc. Any information you provide to CASE London Ltd will remain private and be stored on our database. However, information may be used by Case London Limited to improve your shopping experience, enabling us to handle your order, deliver products, process payments and alert you to promotional offers.

 If you want to delete cookies already on your computer please refer to your file management software located in the file/directory that stores cookies. For further information about controlling or deleting cookies please refer to www.aboutcookies.org . Please note that deleting our cookies or disabling future cookies may affect your shopping experience and you may find you are unable to access certain areas or features of our site.

Google, as a third-party vendor, uses cookies to serve ads on your site.

Google's use of the DART cookie enables it to serve ads to your users based on their visit to your sites and other sites on the Internet.

Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

The table below lists the cookies we collect and what information they store.

 Category: Necessary (1)

 Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

JSESSIONID metrics.responsetap.com HTTP Session  Preserves users states across page requests Script tag  United Kingdom 

 Category: Preferences (5)

Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.

__livechat livechatinc.com HTTP 3 years  Used to hide the user's personal customisation of LiveChat.  Script tag United States 
__livechat_lastvisit livechatinc.com HTTP 3 years Stores when the user last used LiveChat.  Script tag United States
3rdparty livechatinc.com HTTP Session Used to hide the user's personal customisation of LiveChat.  Script tag United States
main_window_timestamp# livechatinc.com HTTP Session Used to hide the user's personal customisation of LiveChat.  Script tag United States
recent_window livechatinc.com HTTP Session Used to hide the user's personal customisation of LiveChat.  Script tag United States

 Category: Statistics (4)

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

__adiCookieCheck caseluggage.com HTTP Session  Used to generate statistical data on what pages the user has visited and how often an ad click leads eithe r to a purchase or other actions on the advertiser's website.  Script tag United Kingdom 
_ga caseluggage.com HTTP 2 years Registers a unique ID that is used to generate statistical data on how the visitor uses the website.  Script tag United Kingdom 
_gat caseluggage.com HTTP Session Used by Google Analytics to throttle request rate  Script tag United Kingdom 
_gid caseluggage.com HTTP Session Registers a unique ID that is used to generate statistical data on how the visitor uses the website.  Script tag United Kingdom

  Category: Marketing (7)

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

fr Facebook HTTP 3 months Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.  Script Tag United States
IDE doubleclick.net HTTP 2 years Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.  Script tag  United States
MUID bing.com HTTP 1 year Used widely by Microsoft as a unique user ID. The cookie enables user tracking by synchronising the ID ac ross many Microsoft domains.  Script tag United States
MUIDB bing.com HTTP 1 year Unclassified Script tag United States
NID google.com HTTP 6 months  Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads.  Script tag United States
OTZ google.com HTTP 29 days Unclassified Script tag United States
test_cookie doubleclick.net HTTP Session Used to check if the user's browser supports cookies Script tag United States

 Category: Unclassified (15)

Unclassified cookies are cookies that we are in the process of classifying, together with the providers of individual cookies.


 __lc.visitor_id.8622134  caseluggage.com  HTTP  999 daus  Unclassified  Script tag   United Kingdom 
 __lc_mcid  accounts.livechatinc.com  HTTP  3 years  Unclassified  Script tag  Netherlands
 __lc_mcst  accounts.livechatinc.com  HTTP  3 years  Unclassifed  Script tag  Netherlands
 __lc_vv  livechatinc.com  HTTP  Session  Unclassifed  Script tag  United States 
 _uetsid  caseluggage.com  HTTP  Session  Unclassfied  Script tag  United Kingdom 
 vwo_uuid_v  caseluggage.com  HTTP  1 year  Unclassified  Script tag  United Kingdom 
 2c.cId  caseluggage.com  HTTP  4 years  Unclassifed  Script tag  United Kingdom 
 adiErr  caseluggage.com  HTTP  Session  Unclassifed  Script tag  United Kingdom 
 casesubscriber  caseluggage.com  HTTP  99 days  Unclassfied  Script tag  United Kingdom
 frontend  caseluggage.com  HTTP  Session  Unclassifed  Script tag  United Kingdom
 lc_sso8622134  caseluggage.com  HTTP  999 days  Unclassified  Script tag United Kingdom
 lc_window_state  caseluggage.com  HTTP  Session  Unclassifed  Script tag  United Kingdom
 litemage_key  cazeluggage.com  HTTP  Session  Unclassfied  Script tag  United Kingdom
 message_text  livechatinc.com  HTTP  Session  Unclassifed  Script Tag  United Kingdom
 notification[status_ping]  livechatinc.com  HTTP  Session  Unclassfied  Script tag  United Kingdom

There are a number of different ways in which you can accept or reject some or all cookies and similar technologies. Some of the main methods of doing so are described below.

You are welcome to block the use of some or all of the cookies we use on our website. However, please be aware that doing so may impair our website and its functionality or may even render some or all of it unusable.

You should also be aware that clearing all cookies from your browser will also delete any cookies that are storing your preferences, for example, whether you have accepted cookies on a website or any cookies that are blocking other cookies.

You can find more detailed information about cookies and adjusting your browser settings by visiting www.allaboutcookies.org

 Browser settings

You can accept or reject some or all cookies (for example, blocking all third party cookies) by adjusting your browser settings. If you do not know how to do this, the links below set out information about how to change your browser settings for some of the most commonly used web browsers:

-          Google Chrome: https://support.google.com/chrome/answer/95647?hl=en-GB

-          Mozilla Firefox: https://support.mozilla.org/en-US/kb/delete-browsing-search-download-history-firefox?redirectlocale=en-US&redirectslug=Clear+Recent+History

-          Microsoft Internet Explorer: https://support.microsoft.com/en-us/help/278835/how-to-delete-cookie-files-in-internet-explorer

-          Apple Safari: https://support.apple.com/kb/PH5042?locale=en_US

Some browsers, such as Chrome and Firefox, allow you to change your settings to browse in ‘incognito’ mode, limiting the amount of data placed on your machine and automatically deleting any persistent cookies placed on your device when you finish your browsing session. There are also many third party applications which you can add to your browser to block or manage cookies.

 Existing cookies

To clear cookies that have previously been placed on your browser, you should select the option to clear your browsing history and ensure that the option to delete or clear cookies is included when you do so.

 Google Adsettings

You can manage and opt out of personalisation of advertisements by Google by visiting Google’s ad settings page here https://adssettings.google.com/ and by:

-          unticking the button entitled ‘Also use Google Account activity and information to personalize ads on these websites and apps and store that data in your Google Account’; and

-          switching the ‘Ads Personalisation’ setting off (i.e. by ensuring the switch at the top of the page is set to the left/grey and not the right/blue).

Alternatively, you can install a free browser plugin here: https://support.google.com/ads/answer/7395996

 Google Analytics Opt-out Browser Add-on

You can opt out of Google Analytics tracking by installing the browser add-on which is available here: http://tools.google.com/dlpage/gaoptout




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